These Terms and Conditions set out the basis on which Waste Clearance Uxbridge provides waste clearance and related services to domestic and commercial customers. By requesting, booking or allowing the performance of any waste collection or clearance service, you agree to be bound by these Terms and Conditions.
In these Terms and Conditions, the following words shall have the meanings set out below:
Customer means the person, firm or company requesting or receiving the services.
Services means waste clearance, rubbish removal, recycling, collection, loading, transportation and disposal services, and any related services, provided by us.
Waste means items, materials, goods or substances presented by the Customer for removal, including household, garden, commercial and bulky waste, but excluding any prohibited items as defined in these Terms and Conditions.
Prohibited items means hazardous, dangerous, illegal or otherwise restricted materials that we are not authorised or insured to carry or dispose of, including but not limited to asbestos, clinical waste, medical sharps, corrosive substances, flammable liquids, gas bottles, explosives, chemicals and pressurised containers.
We, us and our means the waste clearance service operating under the name Waste Clearance Uxbridge.
Contract means the agreement between the Customer and us for the provision of Services, incorporating these Terms and Conditions.
We provide waste clearance and collection services within our operational area, including domestic households, commercial premises, landlords, letting agents, builders and other organisations. Services may include single item collection, part-load or full-load clearances, office and house clearances, garden waste removal and general rubbish removal.
The exact nature and extent of the Services to be provided in each case will be confirmed during the booking process, based on information supplied by the Customer and any assessment we carry out on arrival. We reserve the right to decline any job or adjust the quoted price if the description of the Waste or access to the premises differs materially from the information provided at the time of booking.
3.1 Bookings may be made by telephone, email or other contact methods we make available. When making a booking, the Customer must provide accurate information about:
a. the type and approximate volume or weight of Waste to be collected;
b. the location and access details for the premises;
c. any parking restrictions or requirements;
d. any items that might reasonably be considered hazardous or difficult to handle.
3.2 Any quotation provided prior to attendance is an estimate only and is based on the information given by the Customer. The final price will be confirmed on site once we have assessed the Waste and access. If the Customer chooses not to proceed after the final price is confirmed, a call-out or minimum charge may apply, as notified at the time of booking.
3.3 Bookings are subject to availability. We will use reasonable endeavours to attend within an agreed time window, but any times given for attendance or completion are estimates only and are not guaranteed. We will not be liable for any loss arising from delay or failure to attend where such delay or failure is due to circumstances beyond our reasonable control.
4.1 The Customer is responsible for providing safe and suitable access to the premises and to the Waste to be collected. This includes ensuring that driveways, passages, stairways and access routes are clear and safe for our staff and vehicles.
4.2 The Customer must inform us in advance of any parking restrictions or loading limitations. Where parking charges, permits or fines apply, the Customer is responsible for these costs. We may add any such charges to the final invoice.
4.3 If we are unable to carry out the Services due to inadequate access, unsafe conditions or parking constraints not notified in advance, we may charge a call-out or cancellation fee.
5.1 The Customer warrants that they have full authority to allow us to collect and remove the Waste from the premises, and that removal of the Waste will not infringe the rights of any third party.
5.2 The Customer must clearly identify and present the Waste that is to be removed. We shall not be responsible for removing any items not clearly designated as Waste. The Customer should remove any items they wish to retain before our team commences work.
5.3 The Customer must inform us of any items that may present a risk to health and safety, including sharp, heavy or fragile objects. Where we reasonably consider that handling certain items would be unsafe, we may refuse to remove them.
6.1 We do not carry or dispose of Prohibited items. It is the Customer’s responsibility to ensure that no Prohibited items are presented to us as part of the Waste.
6.2 If we discover Prohibited items among the Waste after loading, we may unload such items at the Customer’s premises or at another safe location agreed with the Customer. We reserve the right to charge additional fees for any time lost or costs incurred as a result.
6.3 We may at our discretion agree to handle certain restricted or unusual items, subject to additional charges, specific conditions or evidence of prior treatment. Any such arrangement must be confirmed in writing or clearly agreed during the booking or site assessment.
7.1 Prices for our Services may be based on volume, weight, type of Waste, labour time, access difficulty and disposal or recycling costs. A minimum load or call-out charge may apply.
7.2 Any estimate or quotation given prior to inspection of the Waste is not binding. The final price will be confirmed once our staff have inspected the Waste on site. If the Waste differs from the Customer’s description, or if access is more difficult than reasonably anticipated, we may revise the price accordingly.
7.3 All prices are quoted exclusive of VAT unless otherwise stated. VAT will be added at the prevailing rate where applicable.
8.1 Payment is due on completion of the Services unless otherwise agreed in writing. We accept payment by cash, debit or credit card, bank transfer and other methods we may make available from time to time.
8.2 For commercial Customers or account holders, payment terms will be as agreed separately. Where payment terms are not specified, invoices are due for payment within 14 days of the invoice date.
8.3 If payment is not received by the due date, we may charge interest on the outstanding amount at the statutory rate applicable in the United Kingdom, accruing daily until payment is made in full. We may also recover from the Customer any reasonable costs incurred in pursuing late payment.
8.4 We reserve the right to require part or full payment in advance for certain Services, particularly higher-value or specialist clearances.
9.1 The Customer may cancel or amend a booking by giving us notice by telephone or email. Where possible, we request at least 24 hours’ notice for cancellations or significant amendments.
9.2 If the Customer cancels less than 24 hours before the scheduled attendance time, or if we arrive on site and are unable to carry out the Services due to the Customer’s act or omission, we may charge a cancellation or call-out fee to cover our costs.
9.3 We reserve the right to cancel or reschedule a booking where necessary due to vehicle breakdown, staff illness, extreme weather, safety concerns or other circumstances beyond our reasonable control. In such cases, we will use reasonable endeavours to inform the Customer as soon as practicable and to offer an alternative time. We shall not be liable for any resulting loss or inconvenience.
10.1 Our staff will exercise reasonable skill and care in carrying out the Services. We will load and remove the Waste, transport it in accordance with applicable legal requirements and deliver it to authorised disposal or recycling facilities.
10.2 We will take reasonable care to avoid damage to property while carrying out the Services. However, the Customer should take reasonable steps to protect floors, walls, door frames and other surfaces, especially where large or bulky items are to be removed.
10.3 We may photograph or otherwise document the Waste and the premises for operational, evidential and insurance purposes. Any such images will be handled in accordance with applicable data protection laws.
11.1 We operate in compliance with relevant UK waste legislation and regulations, including holding any necessary waste carrier registration. We will only dispose of Waste at licensed tips, transfer stations or recycling facilities as required by law.
11.2 Upon request, we may provide a waste transfer note or equivalent documentation as evidence of lawful transfer and disposal, particularly for commercial Customers who require records for compliance purposes.
11.3 Once the Waste has been loaded onto our vehicles and any applicable documentation has been completed, responsibility for that Waste passes from the Customer to us, subject to these Terms and Conditions and applicable legislation.
12.1 Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under UK law.
12.2 Subject to clause 12.1, we shall not be liable for:
a. any indirect or consequential loss, including loss of profit, business, revenue or anticipated savings; or
b. any loss arising from delays, cancellations or failure to perform the Services where such delay or failure is due to events beyond our reasonable control.
12.3 Our total liability for any loss or damage arising from or in connection with the Services, whether in contract, tort or otherwise, shall not exceed the total price paid or payable by the Customer for the specific Services giving rise to the claim.
12.4 The Customer must notify us in writing of any claim for loss or damage as soon as reasonably practicable and in any event within 7 days of completion of the Services. We reserve the right to inspect any alleged damage before any repairs are carried out.
13.1 We maintain public liability insurance and, where applicable, employer’s liability insurance at levels appropriate for the nature of our Services.
13.2 The existence of insurance does not increase or extend our liability beyond the limits set out in these Terms and Conditions.
14.1 If the Customer is dissatisfied with any aspect of our Services, they should contact us as soon as possible with full details of the issue, including dates, locations and any supporting evidence.
14.2 We will investigate complaints promptly and seek to resolve them in a fair and reasonable manner. Where appropriate, we may offer to correct any issues, repeat part of the Service or provide a partial refund at our discretion.
15.1 We collect and process personal data necessary to handle enquiries, bookings, payments and the performance of Services. This may include contact details, address information, payment details and service records.
15.2 Personal data will be handled in accordance with applicable UK data protection laws. We will not sell or disclose personal data to third parties except where necessary to perform the Services, comply with legal obligations or enforce our rights.
16.1 We may update or amend these Terms and Conditions from time to time. Any revised terms will be effective from the date they are published or otherwise notified to the Customer and will apply to new bookings made after that date.
16.2 The version of the Terms and Conditions in force at the time of booking will apply to that Contract, unless otherwise agreed in writing.
17.1 If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable by a court or competent authority, that provision shall be deemed deleted, but such deletion shall not affect the validity and enforceability of the remaining provisions.
18.1 The Customer may not assign, transfer or subcontract any of their rights or obligations under the Contract without our prior written consent.
18.2 We may assign or subcontract our rights and obligations under the Contract where this does not materially affect the nature or quality of the Services.
19.1 These Terms and Conditions and any Contract between the Customer and us shall be governed by and construed in accordance with the laws of England and Wales.
19.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter or formation.
By placing a booking or allowing our team to commence work, the Customer confirms that they have read, understood and agree to be bound by these Terms and Conditions.
Our waste clearance specialists know how to deal with any kind of rubbish. Call our Uxbridge company today!
Tipper Van - Rubbish Removal and Waste Collection Prices in Uxbridge, UB8
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce (incl tax)* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 20 min | 3.5 | 200-250 kg | 20 bin bags | £160 |
| 1/2 Load | 40 min | 7 | 500-600kg | 40 bin bags | £250 |
| 3/4 Load | 50 min | 10 | 700-800 kg | 60 bin bags | £330 |
| Full Load | 60 min | 14 | 900-1100kg | 80 bin bags | £490 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
Luton Van - Rubbish Removal and Waste Collection Prices in Uxbridge, UB8
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce (incl tax)* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 40 min | 7 | 400-500 kg | 40 bin bags | £250 |
| 1/2 Load | 60 min | 12 | 900-1000kg | 80 bin bags | £370 |
| 3/4 Load | 90 min | 18 | 1400-1500 kg | 100 bin bags | £550 |
| Full Load | 120 min | 24 | 1800 - 2000kg | 120 bin bags | £670 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
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